UK & EU

All products are inclusive of taxes, which are shown at check-out.

Rest of the world

All International packages go through customs, hence there may be duties and taxes incurred on your shipment. We ship to all countries on the basis of "delivery with unpaid customs duties". This means that the recipient will be responsible for all sales taxes or import duties that may apply locally to the purchase. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.

Please note that this process may take up to 7-30 days depending on your country, and that we do not have any control over this process and cannot advise as to what the costs or timeframe will be, as they vary by country. For more information, please contact your local customs office.

To ensure the secure delivery of your order, all Royal Mail 1st Class and International shipments require a signature upon delivery. Please ensure someone is at your address to sign for the order. If no-one is present at your address then a card will be left for you to re-arrange your delivery or collect your parcel from your local Post Office Depot. Parcels that are unclaimed after holding period and returned to us will incur an additional shipping charge if they are reshipped.

Please note that we aren't able to waive the signature requirement. We do not take responsibility for parcels left outside the address or that are signed for by someone other than the addressee.

Once your order is fulfilled, you’ll receive a tracking number via email so you can keep an eye on its activity while it makes its way to you. Please ensure that you enter the correct email address upon checkout, otherwise, you may not receive the order and shipping confirmation email.

Oh no! Keep calm and refer to the following instructions:

• Look for a pickup notice card left by the courier

• Check with your neighbours, friends and family members living at the same address

• Go to the tracking page and request a proof of delivery which will show the signature of the receiver

• Contact us and our support team can help locate your package

If your package is returned to us for any reason, you will be responsible for paying for the package to be sent out again. Please make sure that your address is correct upon check out, and that you claim your  package from your local Post Office depot within the holding period.

Oh no! We are so sorry to hear this. Sadly, we are no longer responsible for packages after they have been delivered to you. But fear not, please contact us, and our support team will gladly do everything they can to help locate your package.

All With Bling packages are shipped from London.

If your order has not yet shipped, we will do our best to update your order with the correct address. Please contact us with the order number ASAP.

Once orders are shipped, we are unable to change delivery addresses or reroute deliveries. We are not responsible if you provide an incorrect or incomplete shipping address.

Please make sure all your shipping details are correct. Orders that are returned because of an invalid address will incur an additional shipping charge if they are reshipped.

We offer free returns for all orders (excluding pierced earrings for hygiene reasons) within 30 days of delivery! Please read our Returns Policy for more information.

International customers

Please note that custom duties and import taxes are non-refundable.

Once your return parcel is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and reimbursed by the same method you used to pay.

It will take 3-5 business days for our warehouse to process your refund once we receive it. The transaction process may take another 3-5 business days depending on the method of your payment.

If you haven't received a refund after these dates, first check your bank / paypal account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us.

In the interest of hygiene, we do not accept returns or exchanges on pierced earrings. This policy is enabled for the protection and health of the customer and does not affect your statutory rights. By purchasing these items you accept the sale is final.

Please read and understand the product description carefully, ensuring you order the correct gauge, length, and materials for your desired piercing.

The buyer is fully responsible for making sure the item is suitable before purchasing and checking for potential metal sensitivities or allergies before purchasing any of our products.

Unfortunately we do not offer direct exchanges. If you would like to exchange one item for another, you must first return the original item and then place a new order. You will be refunded for the original item in accordance with our usual Returns Policy.

All of our orders are thoroughly inspected and carefully packaged in jewellery boxes and mailer boxes. However, in the unfortunate case that an item is damaged while shipping, or we have sent you the wrong item, please fill out our returns form within 30 days of delivery and we will happily offer a free replacement.