UK

DUTIES & TAXES

AUSTRALIA, HONG KONG, SINGAPORE, UNITED ARAB EMIRATES (UAE), USA

There will be no additional costs (import duties and tax charges) upon delivery for customers from the countries listed above. If you have been charged by mistake, please contact us with the receipt and we will arrange a refund for you.

EU (from 16/09/2021)

Total order value under €150: There will be no additional costs (import duties and tax charges) upon delivery for EU customers if the total order value is under €150. If you have been charged by mistake, please contact us with the receipt and we will arrange a refund for you.

Total order value over €150: EU orders over €150 will be subject to import duties and tax charges upon delivery, payable by the customer. We cannot advise on these charges as customs vary from country to country. Should you choose to refuse the parcel to avoid duties and taxes, you will receive a partial refund excluding initial shipping fees and duties and taxes (if applicable).

REST OF THE WORLD

All other international orders other than the countries listed above will be subject to import duties and tax charges upon delivery, payable by the customer. We cannot advise on these charges as customs vary from country to country. Should you choose to refuse the parcel to avoid duties and taxes, you will receive a partial refund excluding initial shipping fees and duties and taxes (if applicable).

RETURNS

With Bling is happy to accept returns of unwanted items (excluding pierced earrings for hygiene reasons) within 30 days of delivery. All returned items must be unworn and in their original packaging. Please complete the returns form so we can process your request swiftly.

UK

Eligible UK returns are free of charge.

REST OF THE WORLD

Unfortunately, we do not offer free returns for any International orders at the moment. International customers will need to send any unwanted items back at their own expense. Custom duties and import taxes are non-refundable.

Please see our Delivery & Returns page for more information.

• Remove your jewellery if there is a chance of getting wet; showering, swimming, exercise that makes you sweat.
• Put your plated pieces on after your beauty routine to minimise exposure to hairspray, creams and make-up, and don’t let them come in contact with cleaning or household chemicals.
• Give your pieces a clean before putting them away, as tarnish can develop during storage if there’s lingering oils or other substances on the surface.
• Always store your jewellery individually to avoid scratches in a cool, dark place away from extreme temperature or bright sunlight.

• Avoid using cleaning chemicals and jewellery polishing cloth on plated pieces, as they can wear your plating. Instead use a soft, lint free cloth to gently rub the surface.

Please see our Materials & Care page for more information on how to care for other metals.